Contact Us

1300 676 044


Online Enquiry

* Required fields

Aged Care Services

The MRC NWR’s Aged Care Team provides support and services for our older more frail CALD migrant communities. Our Aged Care team is dedicated to delivering services for migrant older persons and those with a disability and their carers with culturally appropriate and responsive services. In addition to direct service provision, we endeavour to work in collaboration with government and relevant organisations, to improve access and equity for aged care and other support services for people from diverse backgrounds.

Social Support Program (SSP)

The aim of the program is to provide socialisation and respite for clients. SSP provides regular centre-based activities for older persons, designed to enhance or maintain people’s daily living skills in the community. Volunteers in our program assist staff with running the activity programs; including gentle exercise, music, meal preparation, quizzes, discussions, craft, gardening and outings. Volunteers assist MRC staff with transport to and from activity centres and they predominantly interact and engage with participants of the program.

HACC Volunteer Coordination Social Support Program

The HACC Volunteer Coordination social support program is a friendly visiting program for the older and frail person from culturally and linguistically diverse backgrounds. Clients are matched with a volunteer appropriate to their culture, gender and age. Volunteers visit the client for social interaction. The service also provides occasional transport assistance, telephone monitoring and social and recreational activities. Activities can be for clients or volunteers. The MRC NWR provides support and training to volunteers on a regular basis.

Access and Support Program

MRC NWR has a range of projects which aim to improve access to a wide range of aged care services, especially Home and Community Care. This suite of programs provides assistance to frail older people, adults with a disability and family carers. Team members provide short term support to those individuals who face barriers to accessing appropriate age care services and community education to groups.

We work closely with service providers to enhance the cultural responsiveness of their service and to reduce the cultural and linguistic barriers facing the ethnic community. Projects include: Support and Access and HACC Service System Resourcing programs funded by the Department of Health (Vic) and Human Services.

Support for Carers Program

Our support for carers program provides support to carers from a culturally and linguistically diverse (CALD) background.  Our client group is either

(i) Older people who are carers themselves, of someone younger with a disability, or

(ii) People who are caring for an older person.

This program provides flexible support, information and referrals to family carers to support them in their caring role. We provide monthly information and support sessions, and monthly outings.

Some of our activities also include care recipients. All activities aim to maintain the social, physical and emotional health of the carers themselves. We encourage carers to take appropriate respite. We aim to assist all who seek our assistance; however our priority is for carers needing the greatest support or those without other family help.


Future Developments

There are many developments currently underway. We will be updating these as they are finalised.

Please contact our offices for more information.