MRCNW Settlement Support

A caseworker is available to see clients to provide information, advocacy, support and referral for people who have arrived in Australia in the past 5 years. Where specialist assistance is needed clients will be assisted to make appointments and connect with the relevant specialist service.

St Albans Office
Workers are available to see clients Monday, Wednesday, Thursday and Friday from 1.30 until 4.00pm. No appointment is necessary for these times.

A settlement worker is available to see clients, assess needs, and provide assistance, information or referral on any issue with the exception of immigration matters.
See Immigration Advice.

Hume Office
A duty service operates from Mon - Friday mornings
Immigration advice is by appointment only

Eligibility
The Settlement Programs are targeted to people who have been in Australia for less than 5 years and who arrived under the Humanitarian Program or Family Migration with low English Proficiency

Geographic Boundaries
Casework is available to people from Brimbank, Melton and Hume, local government areas.

The Men's Settlement Program also includes casework for people from Maribyrnong.

For further information contact: Western Region : Senior Social Worker 9367 6044
Hume: Team Leader 9351 1278

The MRC North West Runs several settlement support groups which have a focus on bringing people together, sharing skills and information and developing a improved understanding of the Australian Society in a social and supportive environment. Activities are planned with the groups and have a settlement focus. The groups run during school terms.

Independent Groups
The MRC NW also has contact with a number of independent groups which meet for social and settlement support. We are able to provide contact details for these groups

Contact
Western Region: Community Projects Officer 9367 6044
Hume: Team leader 9351 1278

Geographic Boundaries
Settlement Groups are available to people from Brimbank, Maribyrnong, Melton and Hume.

The Men's Settlement Program also includes casework for people from Maribyrnong.

Description
Registered Migration Agents are available to provide Immigration Advice to clients who have been in Australia for less than 5 years. Advice is only provided in the areas of Humanitarian and family migration.

Immigration forms can be downloaded from the DIMA website www.immi.gov.au or can be obtained from the MRC North West offices. Clients who need assistance determining which visa they should apply for should speak to a Migration Agent prior to requesting forms.

Our Migration Agents will assist clients to undertake the application process and will provide an assessment of the appropriateness of an application.

St.Albans
The MRC NW operates a migration service every Monday and Thursday morning from 9.30am until 12 noon. No appointments are necessary.

Group Sessions
Migration Agents are also able to provide group information sessions regarding Humanitarian and Family applications processes.

Contact
Western Region: Community Social Worker 9367 6044
Hume: Team leader 9351 1278

Eligibility
The Settlement Programs are targeted to people who have been in Australia for less then 5 years and who arrived under the Humanitarian Program or Family Migration with low English Proficiency

Geographic Boundaries
Immigration Advice is available to people from Brimbank, Melton and Hume.

DIAC also funds an Immigration Applicant Assistance and Advice Scheme for people requiring assistance and immigration advice. The details of these services are available at FACT SHEET 63 on the DIAC website: www.immi.gov.au

Settlement Staff can provide community information sessions on a range of key topics. We work in collaboration with a range of agencies and services to provide information to Newly Arrived Communities.

Settlement Information sessions are delivered by team members. Sessions can be provided to :

Contact
Western Region: Community Projects Officer 9367 6044
Hume: Team leader 9351 1278

Geographic Boundaries
Settlement Sessions are available to people from Brimbank, Melton, Maribyrnong, Moonee Valley and Hume.

The Youth Settlement worker is located at the St Albans site and provides settlement support to young people (12 - 25) who have arrived in Australia within the last 5 years under the Humanitarian program. The youth worker also provides support and advice to agencies, services and schools who are working with Newly arrived young people

Refugee Youth Orientation and Recreation programs
These programs run Mondays and Thursdays with a group of between 8 to 10 young people. The program combines recreational activities chosen by the young people with settlement information and opportunities to share settlement experiences.

Lunch time New Arrivals program
The youth worker is available at St Albans Secondary College on a weekly basis to provide settlement support for young people.

Holiday Program
A holiday program is arranged in conjunction with local youth services to introduce newly arrived young people to activities available in the area.

Eligibility
Young people who have arrived under the Humanitarian program within the past 5 years. The Young person must live or attend school in the Brimbank or Melton area.

The Youth worker also facilitates and resources the Migrant and Refugee Youth Subcommittee which is a network of service providers working with migrant and Refugee youth. The network enables the development of joint programs and strategies in working with migrant and refugee and has enabled the coordination of training and development opportunities within the area.

Secondary Consultation
Our Youth Worker is able to provide advice and support to services or agencies working with recently arrived Migrant and Refugee Youth.

Eligibility
Service providers who target newly arrived young people in the area of Brimbank and Melton.

The Men's Settlement Support Program is located in St Albans and provides settlement support to Men who have arrived under the Humanitarian program within the last 5 years. The program includes casework and group work and is able to provide information, advice and link clients into specialist services and social support opportunities within the local area. A weekly group program operates with settlement activities determined by the group members.

Eligibility
Men who have arrived under the Humanitarian program within the past 5 years. The person must live or attend education or training in the Brimbank or Maribyrnong area.

A number of agencies are out posted at the MRC NW. These agencies provide assistance & support to specific communities or target groups. For an appointment please call reception on 9367 6044 or 9351 1278 for service at Hume

Organization	Language	Area of Work	Eligibility	Location
Horn of Africa Senior Womens Program	All African	HACC Social Support	African women who are frail and aged or younger with a disability	St Albans
CMYI	Generalist	Refugee Youth Work	Must be from Refugee background and aged between 12 -25	Hume
AMES Settlement Services IHSS Program	All Languages	Initial Settlement 0 - 6 months	Referred under IHSS program	Hume
Federation of Chinese Associations	Mandarin/Cantonese	New migrants/Settlement support	Elderly/Speak Chinese languages	St Albans

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