Individual Support
This course reflects the role of individuals in the community, home, or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.
Our classes are delivered face to face in St Albans.
Our contracted Trainers have long standing arrangements with MRC North West Region and deliver our Qualifications and Language, Literacy and Numeracy program.
Students are also required to complete 120 hours practical work-placement. Migrant Resource Centre North West Region (MRCNWR), on the student's behalf, will organise and place each student at a designated facility & community centre.
Course Code: 33021 - Certificate III in Individual Support
Course start date: On-going (rolling intake). New semester has started for 2024.
Course length: This course is being delivered generally over a 12 to 18-month period, to complete the assessment tasks and workplace component.
Includes 120 hours work placement.
National Code |
Title |
Core/Elective/ Specialisation |
Nominal Hours |
CHCCCS031 |
Provide individualised support |
Core |
100 |
CHCCCS038 |
Facilitate the empowerment of people receiving support |
Core |
120 |
CHCCCS040 |
Support independence and wellbeing |
Core |
80 |
CHCCCS041 |
Recognise healthy body systems |
Core |
80 |
CHCCOM005 |
Communicate and work in health or community services |
Core |
30 |
CHCDIV001 |
Work with diverse people |
Core |
40 |
CHCLEG001 |
Work legally and ethically |
Core |
55 |
HLTINF006 |
Apply basic principles and practices of infection prevention and control |
Core |
35 |
HLTWHS002 |
Follow safe work practices for direct client care |
Core |
25 |
CHCAGE011 |
Provide support to people living with dementia |
Elective |
80 |
CHCCCS036 |
Support relationships with carer and family |
Elective |
70 |
CHCCCS044 |
Follow established person-centred behaviour supports |
Elective |
60 |
CHCDIS011 |
Contribute to ongoing skills development using a strengths-based approach |
Elective |
40 |
CHCDIS012 |
Support community participation and social inclusion |
Elective |
60 |
CHCDIS020 |
Work effectively in disability support |
Elective |
65 |
|
Total Nominal Hours |
|
940 |
|
|
|
|
Delivery Locations: St Albans (20 Victoria Crescent., St Albans, VIC - 3021)
Click here to view course modules
Entry requirements
Students must satisfy the following requirements:
No Prior training or employment required to enrol on this course.
- At least 18 years old and preferred that students have obtained a minimum of a School Certificate or equivalent.
- The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI). Without a USI, you cannot receive government funding or your qualification or statement of attainment.
- Digital technology skills as required to meet industry requirements. A moderate level of computer literacy and has access to a computer with internet access.
- Undertake Pre-Training Review
- Undertake LLN and digital numeracy assessment: Learning, reading, writing, oral communication (ACSF Level 2+) and numeracy (ACSF Level 2) are desirable to participate in the course.
- Physical fitness to undertake relevant work roles:
- Manual Handling.
- Shift Work.
- Repetitive tasks.
Employment Pathways
Upon completing our nationally accredited Certificate III in Individual Support (Ageing and Disability) (CHC33021) you can work in several areas of your choice, including as a:
- Community Care Worker or Assistant
- Home and community care worker
- Individual and disability support worker
- Assistant in Nursing
- Personal Care Worker
- Community Care Worker or Assistant
- Residential Support Worker
- Home Respite Care Worker
Academic Pathways
The further study pathways available to learners who undertake Certificate III in Individual Support include:
CHC43015 Certificate IV in Ageing Support
Course outcome
Upon completion of this qualification, you will receive the nationally recognised CHC33021 Certificate III in Individual Support along with a statement of attainment for the completion of each individual unit.
Work placement requirements.
The purpose of the placement is to provide students with the opportunity to apply the theoretical knowledge gained in the classroom to a practical setting and to develop the necessary skills and attributes to work in the sector.
To achieve Certificate III in Individual Support qualification the candidate must have completed at least 120 hours of work placement as detailed in the assessment requirements of the units of competency. If a student is unable to find an appropriate work placement, MRC will assist in finding the work placement.
Able to obtain the following checks and requirements prior to the start of work placement:
Students seeking to undertake studies in this qualification will require (for the purpose of work placement.
- An Australian National Police Record Check
- COVID Vaccinations (3 jabs).
- Flu Vaccinations.
It is important for students to remember that the placement component of the course is an integral part of their learning journey and will provide valuable experience and networking opportunities.
Enrolment Process:
The purpose of this process is to ensure that this course is both appropriate, and the most suitable course option for you, to determine if there is any additional support required to assist you with your training and to verify your eligibility for Government subsidies that may be available to you.
There are 4 steps involved in the enrolment process.
- The completion of Pre-Enrolment Application
- A Pre-Training Interview with one of our Enrolment staff
- The completion of an online Language, Literacy and Numeracy (LLN) Assessment.
- The completion of Enrolment Application
Selection of Enrolment Process:
Is designed to ensure that students you are enrolled in this course are best meets their needs.
Selection criteria will consider various factors when deciding upon which students will be offered places in the course including.
- Ability to commit to completing the course.
- Meeting the applicable National Training Package entry requirements.
- Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication, and numeracy)
Students not meeting these requirements will be directed to more suitable course.
Skills First Funding and Course Fees
Skills First Funding Available: To be eligible for Victorian government subsidised training fees, the candidate must meet the Skills First eligibility criteria.
Review of the Statement of Fees
- $150.00 Skill First funded students (eligibility applies)
- $30.00 Skills First funded students who hold a concession card (eligibility applies)
- Full fee for service students pays: $2450.
- Following enrolment, students are issued with an invoice. Students must make the first payment on the invoice within 2 weeks of the date of the invoice. A minimum initial payment of $30 applies.
- The remainder of the balance must be paid in monthly instalments. Students can choose to pay more often. Students can pay in cash or on card. A receipt will be given to the student once the payment is processed.
- All invoices and payments will be processed on VETtrak.
- On a weekly basis, or when required a report will be produced with the details of students’ payments.
A payment plan is available for this course and runs for a period of 35 weeks, thus allowing students ample time to meet their fee requirements. MRC adheres to option 3 of the AQTF Condition 5. That the RTO does not charge any upfront fees over $1500. Students are advised during pre-training review and on MRCNWR website.
Refund
- Migrant Resource Centre North West Region (MRCNWR) will refund all course money if a student withdraws from the course 7 days before a course commences.
- Partial Refund: (Fee for Service courses only)
- Note: Partial refund is not paid for Government subsidised courses.
- MRCNWR will refund the balance of paid tuition fees for training not yet delivered to a student or intending student within four (4) weeks of receipt of a written claim in relation to a course if:
- If a student withdraws from a course after a course commences because of exceptional and extenuating circumstances of a compassionate nature such as death or severe illness in the immediate family
- Non-Refund
- MRCNWR will not refund course money if;
- A student withdraws from the course after the commencement of course.
- A student obtained an offer to a course based on fraudulent documents; MRCNWR reserves the right to retain the Tuition Fee paid on the commencement.
- MRCNWR will not refund course money if;
Recognition of Prior Learning:
Recognition of Prior Learning (RPL) is an assessment process that involves assessment of your relevant prior learning (including formal and informal learning). This process will determine whether you might be able to gain recognition for some or all your qualification. The RTO will offer each student the opportunity to apply for RPL as part of the enrolment process. The RPL process includes:
The RPL process includes:
- A trainer and assessor will contact you to discuss your RPL application.
- You will be provided an RPL assessment kit to guide you through the application.
- Once you have submitted your RPL application, your assessor will review your submission.
- Your assessor will conduct interviews with you to confirm evidence and may require you to demonstrate your skills to support your application.
- A final determination will be made by your assessor and feedback will be given about the outcomes.
Credit Transfer (CT)
Units from one qualification are compared with the current qualification.
- If the units on your certification documents and the ones in the current qualification are equivalent, you will be notified of a positive CT outcome.
- To apply for Credit Transfer, bring along your record of results or statement of attainment and fill out the Credit Transfer form.
- A decision will be given to you in writing.
- If you are granted CT, you will not need to repeat the units you have previously completed.
- In this case, your course duration will be shortened.
RTO 22596
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