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Certificate III in Individual Support.

This qualification (formally Aged Care) reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Due to the current COVID-19 restrictions, our classes are run online via virtual learning.

Students are also required to complete 120 hours practical work-placement. MRC NWR, on the student's behalf, will organise and place each student at a designated facility & community centre.

Course code: CHC33015

Course length: 30+ weeks

Self study required

120 hours of work placement

New semester starting soon, Register your interest.                       

Units Of Competency 

(7 core units of competency & 6 elective units of competency with 120 hours of work placement*)

Core Units

  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and wellbeing
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems

Elective Units  (In order to achieve qualification for Cert III in Individual Support  you must complete below units)

  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS011 Meet personal support needs
  • CHCCCS025 Support relationships with carers and families
  • CHCCCS017 Provide loss and grief 
  • CHCPAL001 Deliver care using a palliative approach

Elective Units (Disability) 

  • CHCDIS007 Facilitate the empowerment of people with disability
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS011 Meet personal support needs
  • CHCDIS002 Follow established person-centred behaviour supports

Entry requirements

  • Language and literacy skills  minimum result - 70% in MRC NW's LLN assessment

Career pathways

  • Personal care assistant
  • Accommodation support worker
  • Community worker
  • Residential care home assistant
  • Nursing assistant

Course outcome

Upon completion of this qualification, you will receive the nationally recognised CHC33015 Certificate III in Individual Support along with a statement of attainment for the completion of each individual unit.


Due to the current COVID-19 restrictions, we have waived the fees for Government funded students to help our community and make it easier for people to renew their skills or start a new career.

  • Government funded Skills First: $150 (eligibility criteria applies)   CLICK HERE  to check your eligibilty
  • Government funded Skills First with Concession: $30 (eligibility criteria applies)    CLICK HERE  to check your eligibility
  • Full fee for service $2450

MRCNWR students who do not qualify for government funding can apply for a payment plan to study. MRCNWR follow option 3 of AQTF condition 5- that the RTO does not charge  any upfront fees over $ 1500

Students may choose to complete work placement (120 hours) after the 30+ weeks of face-to-face delivery. 

New semester starting soon, Register your interest.


03 9367 6044

Click here to download an Enrolment Form