Ageing Support

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


Our classes are delivered using a combination of face to face and online learning.

Our contracted Trainers have long standing arrangements with MRC North West Region and deliver our Qualifications and Language, Literacy and Numeracy program.

Students are also required to complete 120 hours practical work-placement. Migrant Resource Centre North West Region (MRCNWR), on the student's behalf, will organise and place each student at a designated facility & community centre.

Course LogoCourse Code: CHC43015 – Certificate IV in Ageing Support

Course start date: On-going (rolling intake). New semester has started for 2024. 

Course length: This course is being delivered generally over a 12 to 18-month period, to complete the assessment tasks and workplace component.

Includes 120 hours work placement.

Delivery Locations: St Albans (20 Victoria Crescent., St Albans, VIC - 3021)

Click here to view course modules ‚Äč

Entry requirements

Students must satisfy the following requirements:

No Prior training or employment required to enrol on this course.

Work Area

Employment Pathways

Upon completing our nationally accredited Certificate III in Individual Support (Ageing and Disability) (CHC33021) you can work in several areas of your choice, including as a:

Academic Pathways

The further study pathways available to learners who undertake Certificate IV in Ageing Support include:

Course outcome

Upon completion of this qualification, you will receive the nationally recognised CHC33021 Certificate III in Individual Support along with a statement of attainment for the completion of each individual unit.

Work placement requirements.

The purpose of the placement is to provide students with the opportunity to apply the theoretical knowledge gained in the classroom to a practical setting and to develop the necessary skills and attributes to work in the sector.

To achieve Certificate IV in Ageing Support qualification the candidate must have completed at least 120 hours of work placement as detailed in the assessment requirements of the units of competency. If a student is unable to find an appropriate work placement, MRCNW will assist in finding the work placement.

Able to obtain the following checks and requirements prior to the start of work placement:

Students seeking to undertake studies in this qualification will require (for the purpose of work placement).

It is important for students to remember that the placement component of the course is an integral part of their learning journey and will provide valuable experience and networking opportunities.

Enrolment Process:

The purpose of this process is to ensure that this course is both appropriate, and the most suitable course option for you, to determine if there is any additional support required to assist you with your training and to verify your eligibility for Government subsidies that may be available to you.

There are 4 steps involved in the enrolment process.

  1. The completion of Pre-Enrolment Application
  2. A Pre-Training Interview with one of our Enrolment staff
  3. The completion of an online Language, Literacy and Numeracy (LLN) Assessment.
  4. The completion of Enrolment Application

Selection of Enrolment Process:

Is designed to ensure that students you are enrolled in this course are best meets their needs.

Selection criteria will consider various factors when deciding upon which students will be offered places in the course including.

Students not meeting these requirements will be directed to more suitable course.

Skills First Funding and Course Fees

Skills First Funding Available: To be eligible for Victorian government subsidised training fees, the candidate must meet the Skills First eligibility criteria.

Review of the Statement of Fees

  1. $150.00 Skill First funded students (eligibility applies)
  2. $30.00 Skills First funded students who hold a concession card (eligibility applies)
  3. Full fee for service students pays: $2450.
  4. Following enrolment, students are issued with an invoice. Students must make the first payment on the invoice within 2 weeks of the date of the invoice. A minimum initial payment of $30 applies.
  5. The remainder of the balance must be paid in monthly installments. Students can choose to pay more often. Students can pay in cash or on card. A receipt will be given to the student once the payment is processed.
  6. All invoices and payments will be processed on VETtrak.
  7. On a weekly basis, or when required, a report will be produced with the details of students’ payments.  

A payment plan is available for this course and runs for a period of 35 weeks, thus allowing students ample time to meet their fee requirements. MRC adheres to option 3 of the AQTF Condition 5. That the RTO does not charge any upfront fees over $1500. Students are advised during pre-training review and on MRCNWR website.


  1. Migrant Resource Centre North West Region (MRCNWR) will refund all course money if a student withdraws from the course 7 days before a course commences.
  2. Partial Refund: (Fee for Service courses only)
    • Note: Partial refund is not paid for Government subsidised courses.
    • MRCNWR will refund the balance of paid tuition fees for training not yet delivered to a student or intending student within four (4) weeks of receipt of a written claim in relation to a course if:
      • If a student withdraws from a course after a course commences because of exceptional and extenuating circumstances of a compassionate nature such as death or severe illness in the immediate family
  3. Non-Refund
    • MRCNWR will not refund course money if;
      • A student withdraws from the course after the commencement of course.
      • A student obtained an offer to a course based on fraudulent documents; MRCNWR reserves the right to retain the Tuition Fee paid on the commencement.

Recognition of Prior Learning:

Recognition of Prior Learning (RPL) is an assessment process that involves assessment of your relevant prior learning (including formal and informal learning). This process will determine whether you might be able to gain recognition for some or all your qualification. The RTO will offer each student the opportunity to apply for RPL as part of the enrolment process. The RPL process includes:

The RPL process includes:

Credit Transfer (CT)

Units from one qualification are compared with the current qualification.

RTO 22596

 Register your interest.


1300 67 6044

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